JOB ALERT: Network Operations Technical Support
Glenn Richards is a Life Member of Bentleigh FNC and is looking for people interested in a career in Network & IT. Telstra is on a recruitment drive, you can see more details about the role here: https://careers.telstra.com/jobs/jr-10017985/network-operations-technical-support/
If anyone is ready to start their career with Telstra, please send through your resume to: info@bentleighfnc.com
Network Operations Technical Support
At Telstra, we’re all about helping our customers connect: faster, better and smarter. And that’s where you come in, to help us realise our vision to build a connected future so everyone can thrive. Join our Networks team Working with one of the most advanced networks in the world, our Network Operations team uses the latest, most cutting-edge technologies to maintain our network 24x7, 365 days a year. We’re actively involved in many new technological developments on a huge scale to benefit our customers. And, that's where you come in, as we look to expand our talented team. The role with us As a Technical Support Specialist in Network Operations, you’ll play an important role in supporting our world-class IT systems, networks and facilities. Key responsibilities:
Incident management and network operations support for Telstra and our business and enterprise customers
Provide technical support in the detection, investigation, and rectification of incidents in the operation and maintenance of both our customer networks and Telstra's internal network
Deliver end-to-end service restoration through compliant and prescribed standards and service level agreements
Provide skilled and effective customer assurance communications over the phone and/or via email and ticket updates
We’re recruiting multiple positions for this role, in a combination of 24/7 roster work and/or working across extended business hours. What you’ll bring This is a unique opportunity to join us, as we grow our Network Operations team to support our customer and client groups. The role will be a great fit for recent graduates who have a Technical Certificate/ Diploma or IT-degree level qualification. You’ll be curious, and have a genuine interest in learning, and working across technologies such as Mobility, Power and Facilities, IP Networks and Cloud, Media and Digital Assurance. Why Telstra? It's no secret we expect a lot from you. In return, we offer ongoing training and su